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Litigation executives |
| Fast Track Litigator is required to join the Fast Track Litigation team of this national firm into the London office. You will be responsible for managing a portfolio of 110 fast track RTA cases with at least 40% in litigation. The primary purpose is to litigate and conclude cases falling within the Fast Track wherever this will be to the benefit of the client and the financial benefit of the practice. Cases will be referred to a Fast Track Litigator primarily from the Legal Assistance area as either: - 2 years+ of age - Liability in dispute - Quantum in dispute - Pre Action cases with a value of between GBP10 and GBP15k - Case is of a complexity that is not suitable for the Legal Assistance area. The role: To handle cases within the parameters set for a Legal Executive. To maximise profits through ensuring own cases are dealt with to a high technical standard. To support your department manager, team manager and team in implementing case handling procedures, and ensuring all staff are fully aware of the technical issues, which must be adopted to ensure that the team's function is maintained. Ensure all cases handled directly meet the high level of Customer Service expected. MAIN DUTIES: - Responsible for own performance and assist with department targets. - To provide support to your team in achieving targets and objectives. - Decisions affect efficiency of team / own specific output. - Responds to direction from above. - Recommends modifications to systems or practices to improve customer service. - Initiates customer / supplier contact and handles more complex procedures. - Achieve high levels of quality control ensuring service levels for customers are adhered to. - Motivates self and team as appropriate. - Responsible for achieving own targets and objectives. - To support the team and department in meeting targets and objectives set. - Knows when to escalate issues upwards and gain support. - Promotes and live the MTA visions and values. - Applies changes to procedures and may suggest further improvements. - Communicates any ideas openly / using the ideas system. - Explains complex issues / procedures to customers / suppliers and team members. - Shares information with team / customers. - Communicates at team / individual level. - Performs within agreed parameters (time, resources, budgets). - Achieves own objectives. - Uses knowledge of job processes and procedures. - Report to Team Manager on technical issues. ESSENTIAL REQUIRMENTS: - Civil Procedural Rules - General understanding of Insurance principles - JSB guidelines - Good working knowledge of PI and PD claims handling processes - Value soft tissue injuries accurately - Assess simple loss of earnings - Negotiation PERSON SPECIFICATION: - customer service orientated - positive and self motivated - self disciplined - patience and tact - fairness and objectivity - energy and enthusiasm - strong decision making CONTACT: Adam on 0207 240 2390 or legal@adept-recruitment.co.uk IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Adept Recruitment is an Equal opportunities employer and welcomes applications from all age groups. Adept Recruitment is a Recruitment Agency and is advertising this vacancy on behalf of one of its Clients. Phone: 0207 240 2390 |