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looking for a job in uk


LOURDES ALFONSO PANTIG Blk 3 Lot 7 2nd ST Equity Homes II San Antonio Valley 6 Sucat Parañaque City, Philippines Tel. No. 02-7880096/02-526-6070 Mobile No. 0922 - 5290146 Objective: To improve my skills, knowledge and attitude in providing excellent service with customers and build a good team work my subordinates. Further, to deliver quality service to all customers from all walks of life. Qualities: . Can work even under pressure . Hard working . God fearing . Can adapt well to organizational rules and policies . With the initiative to learn and improve knowledge and skills Work Experience: Operations Manager February 2007 up to present 363 Computer Shop 719 Emmar Bldg Sta. Potenciana St. Corner Solana St. Intamuros, Manila Tel. No. 02 - 526 -6070 Job Description Supervise and ensure the efficient operation of the company’s network, client servers,databases, and equipment Hands on supervision and training of personnel insure proper count and physical inspection of merchandise based upon purchase orders received Participation in overall development of Division's Profit Planning Program and control reporting system Responsible for controlling labor cost Responsible for establishing staffing schedules Ensure adherence to loss prevention procedures and supply ordering Hire or make effective recommendations to hire employees reviewing job applications and interviewing job applicants, hiring and training Management of employees also includes discipline and counseling of associates will be expected to hear and resolve all manner of complaint including customer complaints and employee complaints Ensure quick and courteous service to all customers by helping associates determine the customer's needs Demonstrate effective suggestive selling techniques for associates to use to increase sales includes cash counting, supervision of cashiers and cash register service to maximize customer service and minimize loss of assets nsuring cashier drawers balance at the end of the shift, investigation of any shortages/overages, voiding and correcting cash register transactions includes ensuring that the store is opened/closed in accordance with policies and procedures, especially those relating to safety and security Office Manager November 2001 up to January 2007 Cardinal Travel and Tours Corporation 363 Sta. Natividad St. San Antonio Valley 6 Sucat, Parañaque City Tel. No. 02 - 788 – 0095 Job Description work from retail outlets offering consumer or business travel products include sales development, staff/financial management, and daily operational management sourcing products and destinations, to meet consumer demands liaising with travel partners, including airlines and hotels, to manage bookings and schedules often one year in advance; dealing with customer inquiries and aiming to meet their expectations constantly motivating the sales team to hit their targets and thus ensure the profitability of the company meeting regularly with team leaders to give them sales figures and plan how they approach their work communicating with sales consultants and providing encouragement help and advice,dealing with disciplinary matters and customer complaints Senior Store Manager august 18, 2000 up to October 31, 2001 Viva Video City San Antonio Avenue, San Antonio Valley Sucat, Paranaque City Job description Daily inventory control Month end inventory Crew scheduling Ordering of stocks Make quarterly in store LSM promo like tying up with different establishments Report sales performance directly to operations department Maintain the cleanliness and orderly of the store Evaluate the performance of the staff Responsible of the day to day cash sales Do forecasting Crew training Assistant Store Manager November 25, 1997 up to June 25, 1999 Greenwhich Pizza Pasta Southmall Branch Las Pinas City Job Description Crew training MT training Crew scheduling Daily inventory control Weekly dry ordering Daily wet ordering Day to day sales report Do forecasting Monitoring and controlling of spoilages/wastage Report sales directly to store manager Personal Data Nick Name : Nini Date of Birth : November 2, 1970 Place of Birth : Quezon City Sex : Female Height : 5'ft Weight : 100 lbs Citizenship : Filipino Father's Name : Ernesto A. Alfonso Occupation : Business Man Mother's Name : Lourdes R. Alfonso Occupation : Housewife
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