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Senior Support Engineer Urgent GBP25,000 to GBP30,000 per an |
| Senior Support Engineer Urgent GBP25,000 to GBP30,000 per annum Company: Conosco Job Location: Chelsea London SW3 Salary: GBP25,000 - GBP30,000 per annum depending on experience Job Type: Permanent Job Sector: IT & Telecoms Sub Sector: 2nd/3rd Line Support/Helpdesk Job Description Vacancy Description: We have an exciting opportunity for a senior server and desktop support engineers to join the support team in our vibrant, fast growing company. We are an "outsourced IT department" for SMEs, with a blue-chip client list including high-street brands, financial institutions and multinational companies. We supply and maintain a complete range of IT equipment and services, working to demanding fixed-price contracts with best-of-breed tools. We succeed by standardising and automating, then applying intelligent engineers to what remains. We invest heavily in R&D; and combine the cutting-edge with reliable professionalism. The right candidate will gain great experience across a wide range of software and hardware and will have the potential to progress swiftly within the company as we always aim to promote internally. Senior engineers will largely be expected to tackle the more difficult issues which require more time and expertise to resolve, as well as assisting with frontline duties according to the business needs. We are looking for candidates with strong technical skills, excellent telephone manner and a willingness to put the customer first. You should be able to demonstrate the ability to support the following: desktops and laptops running Windows XP; Windows Server 2003, Exchange, Active Directory; LAN, DSL and general networking You must have recent experience of working in an IT Support environment or else your application will not be considered. It would be advantageous if you can demonstrate experience in any of the following: Working on a helpdesk to an SLA; Use of remote tools for support; Cisco support; Group Policy administration; VOIP support; Windows Vista; Mac support You must also live within a commutable range of Chelsea (nearest tube is Fulham Broadway) and be able to speak and write English fluently and clearly. Call: luke@conosco.com, Luke Morris |