Receptionist / Customer Service Advisor
This is an exciting opportunity to join a rapidly expanding UK company. Auctioning4u, the largest eBay facilitator and drop-off shop service in the UK, is looking for a full time Customer Service Associate to join our reception team in west London.
The Customer Service Associate is responsible for:
- Managing all customer queries and concerns via phone, emails and face to face,
- Liaising with other members of staff to resolve customer queries
- Reviewing items to determine if they will sell on eBay
- Becoming knowledgeable about what sells and what does not sell on eBay
- Maintaining a clean and welcoming reception area
Requirements:
- eBay experience (buying and/or selling)
- Prior customer service/reception experience
- A confident and professional phone manner
- Computer literacy
- Ability to prioritize and multi-task
- Ability to solve problems creatively
This role is about customer service and building relationships! If you are organized, eager to develop your skills and have an interest in eBay, please send us your CV and letter of interest.
Location: North Acton W3
Hours: Full Time Position, 40h/week including some Saturdays
email: Null