Service Desk Manager ? Leading International Law Firm
Service Desk Manager ? Leading International Law Firm
Service Desk Manager required by my International Law Firm client to manage a 1st and 2nd line support team, providing support to all levels within this truly exciting legal business.
The key responsibilities of the Service Desk Manager will include: Ensuring that the service levels are at the highest possible level, managing the team including appraisals, recruitment, mentoring, training etc. Implementation of ITIL principles so as to deliver the best service possible and the involvement in projects relating to the applications of the business etc.
This law firm is one of the Worlds largest and are growing the London office considerable, this role will grow as the company does. Culturally they have a very friendly, down to earth environment that still manages to be corporate and professional. Having dealt with this client for more than 4 years I know about the personal development they encourage in both a formal training and career basis.
For your application to be considered for this exciting role you must have: 2+ Years previous team leading/management experience gained within a law firm, ideally with ITIL certification, strong knowledge of Windows XP, MS Office and the ideal candidate will have MOUS.
Send your CV today to avoid missing out on this truly outstanding opportunity.
Salary: £40000 - £48000 per annum + Bonus + Pension + Medical
Contact Name: Daniel Cleaves
Email: daniel.cleaves.85436.559@zarak.aplitrak.com
Phone: 020 7539 0123