Receptionist
1. PERSONAL DETAILS
Name: Antonieta Helena Santos Baptista
Nacionality: Portuguese
Birth Place: Republic of Zimbabwe
Date of birth: 04 of September 1975
Maritial Status: Married
Address: Rua João Paulo II, nº2249
4525 - 383 Louredo
Portugal
Telefone: 00351 256 922 647
Mobile: 00351 962 232 465
ID number: 13497517 de 13/11/2007 issued in Porto
Hobbies: Swimming, reading and making jewellery
Children: 1
2. EDUCATION
1994 - Senior Certificate - South Africa
1997-1998 - College of Professional Managemento - South Africa
Hotel Operations and Management.
1998-1999 - Sindecor - Portugal
Secretary Course.
November 2007- December 2007 - Prodep - Portugal
Animation Techniques.
April 2008 - Currently taking course - Prodep - Portugal
3. WORK EXPERIENCE
1994–1997 - Venzeluenan Embassy - South Africa
Recepcionist:
Office work.
Answering busy swithboard.
Assist with Visas.
Computer literate on Word, Excel, Outlook.
Assist turists.
January 2000 – March 2004 – Estores Batisol – Portugal (Part-time)
Secretary:
Invoicing. .
Answering telefone.
Work on computer (Word, Excel, Outlook).
April 2002– October 2003 - CTT Post Office of Portugal - Portugal
Parcel deliverer:
Delivered parcels in a 20km radius.
November 2004 – July 2006 – Nursery School – Portugal
Assistent:
Assist a child who has a deficiency.
Assist with his activities..
Assist at toilet.
Assist on playground.
Feed at meals.
Assist with general duties in classroom.
October 2005 – June 2006 – Primary School – Portugal (Part-time)
Catering attendant:
Serve meals.
Wash dishes and clean canteen.
Assist children with meals.
December 2005 – Febuary 2006 – Primary School – Portugal (Part-time)
Homework Assistant:
Assist pupils with their homework.
Elaborate activities
July 2006 – July 2007 – Pedro João Costa Gomes Silva - Portugal
Sales Lady / Office Clerk:
Sell fresh flowers to florists.
Calculate sales.
Ordering.
Invoicing.
Septembro 2008 – March 2008 – Vilares Nursery School – Portugal
Nusery School Assistant (working with children ages 3 to 5)
Assist 40 children daily during meals.
Responsible for cleaning.
Prepare educational activities daily.
Responsible for accounting, received on a monthly basis from parents.
4. OTHER INFORMATION
Good human relations.
A reliable and royal employee, who has enthusiasm and precision in my work that is elaborated.
Excellent organizational abilities.
Responsible.
Good knowledge of Portuguese both written as spoken.
Computer literate (Word, Excel, Outlook).
Drivers Licence.
Excellent customer service communication skills.
Strong interaction skills.
Pleasant personality.
Presentable.
Excellent telephone customer service skills.
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